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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

FULL CEND - TKM

April 15, 2023

5  out of  5 rating by FULL CEND - TKM
"They Always Take Care Of Me Here"

Jason Harrison

April 12, 2023

5  out of  5 rating by Jason Harrison
"Absolutely great firm. I have had the pleasure of several team members helping me in the past but Joyce is the best team member who had helped me over YEARS. It makes you feel like it's, Your state farm and not just a company that gives you insurance."

dg dg

April 7, 2023

5  out of  5 rating by dg dg
"Gus and team are top notch agents. Joyce has been my constant contact for years, can't recommend her enough for all insurance needs. She's attentive, provides insight on options and is prompt on all requests. I've had them for boat, personal article, multiple vehicles, rental and home insurance."

David D'Hooge

February 6, 2023

5  out of  5 rating by David D'Hooge
"I am never late paying my insurance bill. Jacqueline from Gus Nadelhoffer's office called to check in because State Farm had not received my payment. Her doing so ensured that I wouldn't get hit with a late fee. And THANK YOU TONY for processing my payment immediately!!! GREAT SERVICE! THANKS TO JACQUELINE, TONY and the ENTIRE STAFF in Gus Nadelhoffer's State Farm Glen Ellyn office!!!!!"

Jenna G

February 5, 2023

5  out of  5 rating by Jenna G
"When I moved to IL just short of 20 years as a graduate student in my twenties I shopped for a local State Farm agent to take over where my parents insurance left off. I’ve been with Gus since then and his team has just been the best! Jackie and the rest of the team have always been so easy to work! Highly recommend!"

Jennifer Anderson

January 23, 2023

5  out of  5 rating by Jennifer Anderson
"Gus and the State Farm team is great to work with!"

Jeff Boone

January 23, 2023

5  out of  5 rating by Jeff Boone
"Gus Nadelhoffer & his team at State Farm are kind, professional, & quick to solve issues. Great customer service!"

Joseph Tovo

November 16, 2022

5  out of  5 rating by Joseph Tovo
"I have a complicated mix of vehicles to cover. Gus and his team worked closely with me to get the best rates and coverage. Made it all very simple for me. And my questions always get answered immediately."

Antoinette Bellows

September 27, 2022

5  out of  5 rating by Antoinette Bellows
"Friendly people"

Wendy Norris

June 17, 2022

5  out of  5 rating by Wendy Norris
"We have all our cars and home insured with Gus and always have positive interactions with him and his staff. They are all very knowledgeable, friendly and efficient."

Kristin Hotchkiss

May 13, 2022

5  out of  5 rating by Kristin Hotchkiss
"These guys have ALWAYS had my back for years and years....They try to help every time if they can..."

kevinbest63 Best

May 10, 2022

5  out of  5 rating by kevinbest63 Best
"Thank you Joyce for your prompt response. I appreciate the professionalism and timeliness!"

Erin Saccomanno

April 4, 2022

5  out of  5 rating by Erin Saccomanno
"I highly recommend! I know that I’m always in good hands. Joyce at Gus’s office is so easy to communicate with. She’s prompt with response and thorough. The right insurance coverage and customer service is important to me. I have never felt the “need” to shop around. 10/10!"

dan piatkowski

December 15, 2021

5  out of  5 rating by dan piatkowski
"Gus and his entire team have been a pleasure to work with over the years. They are informative and very helpful in explaining and discussing policy, terms, conditions, etc. We have multiple life, home, and auto policies in addition to various other investment plans. Rates are always competitive but the quality of service is clearly what sets them apart from others! We will be life-long customers and would encourage any interested in exploring insurance providers to reach out to Gus’s office, you will be in good hands with everyone there!"

Karen Piet

August 16, 2020

5  out of  5 rating by Karen Piet
"The staff is the best! Always helpful, friendly, and efficient. You can trust them to do a good job for whatever you need."

Cari Ioriatti

March 28, 2020

5  out of  5 rating by Cari Ioriatti
"I wish I could rate Gus and his staff higher than 5 stars. They are efficient and kind each and every time I call into the office. They are knowledgeable on policies and coverage as well as making sure we 'bundle and save'! I take comfort in knowing that they are the ones behind keeping my family safe on the road and at home. I strongly recommend this State Farm Agency!"

Savio Jacob

March 1, 2020

5  out of  5 rating by Savio Jacob
"Tony is great. He answered all of our questions. Our whole family signed up for the auto, homeowners, and umbrella policy. He explained everything and was patient, he is a nice guy too. You can tell good people after talking to them. We had Allstate for 27 years, but I’m glad we switched to State Farm. We saved a lot of money. I wished we switched years ago. I work in claims in a non standard company. Most of the subro demands we receive are from State Farm. From personal experience as an employee for a different insurance company, the body shops that State Farm has as their direct repair facilities and the parts we will receive during repair are top of the line. They won’t send you to a no name shop you never heard of, and they won’t give you parts that are just welded together to make it fit by the shops. If you care about your car, go with State Farm. Also, we know how busy claims is. With State Farm, you know someone will pick up your calls, and your claim will get settled quickly. I would go into detail but I would have to type up a essay for that. All I will say is that State Farm is the gold standard for insurance, there is a lot of insurance companies out there that is not good, trust me. This agency is great, I know we will be with them for a very long time, if not forever."
Profile photo of Kristin Hotchkiss

Kristin Hotchkiss

August 12, 2019

5  out of  5 rating by Kristin Hotchkiss
"These guys put up with my crazy life of different vehicles often...They always have my back!!! Thanks Joyce,Jackie,Tony and Guss."

Ryan Aubin

April 2, 2019

5  out of  5 rating by Ryan Aubin
"Gus and his team are extremely professional and very responsive. I've been insured with Gus for the last 8 years and I'm a very satisfied customer. If you have any insurance needs, Gus and his highly experienced staff will take great care of you."

Heidi Aubin

March 29, 2019

5  out of  5 rating by Heidi Aubin
"Gus and his team are the best...highly recommend!"

Rebecca Nadelhoffer

March 8, 2019

5  out of  5 rating by Rebecca Nadelhoffer
"Gus has been my " Good neighbor" for over 8 years. He and his staff are amazing - so helpful and friendly. My personal favorite is when I get a call on my birthday and they sing Happy Birthday to me. Thanks for always going the extra mile to care about your customers."

Christine Nadelhoffer

March 8, 2019

5  out of  5 rating by Christine Nadelhoffer
"The entire staff is extremely helpful, knowledgeable and friendly. Joyce, Jackie and Tony make dealing with insurance so easy. I highly recommend using Gus Nadelhoffer’s Stare Farm agency for all of your insurance needs!"

AZ

July 2, 2018

5  out of  5 rating by AZ
"Tony he is great. I have had an awesome experience with Tony and he was friendly and very helpful. Very much recommend."

Paul Kennedy

April 12, 2017

5  out of  5 rating by Paul Kennedy
"This is the best insurance agency you could ever go through. I've been a customer for over 10 years and have had the greatest experience with not only Gus, but the agency's staff of Jackie, Joyce, and Tony. I highly recommend if you value a group of people that will go above and beyond not only when you are buying insurance but also (and more importantly) when you make a claim."

Ryan Hoch

April 11, 2017

5  out of  5 rating by Ryan Hoch
"Have been with Gus since he started and have always been blown away by both his and his staff's friendliness and service. They actually make it enjoyable to purchase insurance."